To maintain product quality and ensure every customer receives a brand-new item, we do not accept returns or exchanges for:
Change of mind.
Incorrect size selected by the customer.
Colour or design preference.
Any reason that was clarified or could have been clarified before placing the order.
Please make sure you review the product description, size guide, and any information provided before completing your purchase. If you're unsure about anything, contact us before ordering, we'd much rather answer your questions than have you disappointed later.
For Cash on Delivery (COD) orders, a 40% advance payment is required to confirm and process the order. This advance payment is non-refundable if the customer requests cancellation, refuses delivery, or otherwise declines to accept the order after the advance payment has been received.
If We Make a Mistake
If you receive the wrong item or a product that is defective due to our error, please refer to our Refund Policy for the claim process and eligibility requirements.
By placing an order, you acknowledge that you have reviewed the product details and agree to this Return & Exchange Policy.